Return Policy

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Return & Exchange Policy Details

 

Our return policy is in one word Comprehensive. We want you to be happy with your order, so Rhetoric will give a full refund or exchange on all non-sale items returned within 30 days of sale. This means if you order the wrong size, or just plain don't like the shirt, send it back with the original invoice and we'll take care of it for you! This way you can be completely confident in your shopping experience with us.

Rhetoric will give a full refund or exchange on all non-sale items returned within 30 days of sale. We are no longer accepting items after 30 days.

Items must be unworn and unwashed, in their original condition. Items that do not meet these standards will be returned to the customer at the expense of the customer.

For returns in the U.S., there will be a $5.00 charge to reship the item to the customer. For returns outside of the U.S., shipping will vary accordingly to the specific location. If rhetoric improperly ships an item, rhetoric will cover all shipping and handling costs.

Sale items are not eligible for return or exchange. On exchanges made for items of lesser value the customer will receive store credit in the amount of the remaining balance. On exchanges made for items of greater value the customer will be charged in the amount of the overage.

Note: The Rhetoric is not responsible for misplaced mail. Please ensure that your package gets to our return address by insuring your return package.

 

 

 

Defective or Incorrect Merchandise

 

Just follow the return policy instructions at the bottom of the page, and be sure to mention which items are missing or defective. We will reimburse you for the cost to ship the items back to us. We will not reimburse for Express shipping, and we cannot refund original shipping costs to you. We want you to get the right product in your hands as fast as possible! Remember, we want you to love our shirts. If you have any questions, just contact us.

 

 

 

Return Instructions

Please package the original merchandise and ship to:

 

Rhetoric T-Shirts Ship Center - 28764 T Ave. Waukee, IA 50263

 

If you do not have the original invoice, please print out your confirmation email or include a piece of paper with the following:

  • Whether you are asking for an exchange or refund, and why.

  • Your name, phone number, shipping address, and email address. (we typically call you, so make sure the number is accurate)

  • Your order number and date of order.

  • Please do not include your credit card info. For privacy purposes, we will call you for this information when needed.

 

We will refund your credit card the value paid for the merchandise if the Return Policy conditions above have been met. We do not refund original shipping costs on returns. You may contact us to confirm, but we typically give you a call when we apply the chargeback to your CC to let you know what's up.

 

Note: The Rhetoric is not responsible for misplaced mail. Please ensure that your package gets to our return address by insuring your return package.

 

 

 

Exchange Instructions

 

Please package the original merchandise and ship to:

 

Rhetoric T-Shirts Ship Center - 28764 T Ave. Waukee, IA 50263

 

If you do not have the original invoice, please print out your confirmation email or include a piece of paper with the following:

  • Whether you are asking for an exchange or refund, and why.

  • Your order number, if you have one.

  • Your name, phone number, shipping address, and email address. (we typically call you, so make sure the number is accurate)

  • Indicate the Return item’s name, size, and color.

  • Indicate the New item’s name, size, and color. (You can find up-to-date size, color, and item name information on our website. If the item you are looking for isn’t on the website, then we are currently out of stock of that particular item.)

You may contact us to check on the status of your exchange, but we typically call you when the exchange is ready to ship so we can charge return shipping to your credit card over the phone.

 

Note: The Rhetoric is not responsible for misplaced mail. Please ensure that your package gets to our return address by insuring your return package.

 
 

The People

Rhetoric celebrates diversity and the absurd, which serves as an accurate description of its principal founders Lish Cayro and W. Dylan Dawson. Both are students of architecture, distracted by fashion, and dedicated to celebrating life. Our company has an inherent value system, which observes the growing responsibilities towards the environment. The Rhetoric staff does not tolerate waste or exploitation in any aspect of our retail system.

 

 

 
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